Type: Breakout session , Room: Room 5
Diversity and inclusion is vital to business success. Having a diverse workforce is proven to deliver benefits, from increased innovation to better connection with customers and improved revenue. Yet it may be hard to sustain this in the workplace of the future, where technology such as AI will play a greater role. In this session, we discuss the successes of leading organizations in this area and how best to reshape workplaces and working practices in the digital age.
Director Social Impact
World Business Council on Sustainable Development
Country President Ireland, Europe Operations
Head of Responsible Business, Global Service Delivery Unit
Head of Philippines Global Delivery Center, Head of BPO Services Hub